Shift Pattern in Cyclic Scheduling with Between-Days Break-Time Constraint

Yuniartha, Deny Ratna (2012) Shift Pattern in Cyclic Scheduling with Between-Days Break-Time Constraint. In: Proceedings of Abstracts and Papers (on CD-ROM) of The 13th Asia Pacific Industrial Engineering and Management Systems Conference 2012 and the 15th Asia Pacific Division Meeting of the International Foundation for Production Research, 2-5 Desember 2012, Thailand, Bangkok.

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Abstract

This article is concerned with shift scheduling problem for front office staffs. The front office operates for 24 hours in 3 shifts (morning, evening, night) and served by 3 staffs. Each staff will be assigned in three different shift each day. Since the number of staffs equal to the number of shifts then the problem arises in determining the shift pattern assigned to staff in one cycle period. The shift pattern must consider day-off assignment in one cycle period that prevent staff shortage, and satisfy minimum duration of betweendays break-time to prevent the staff experiences fatigue. We determine optimal cycle period that distribute each shift type in average among 3 staffs, then we develop shift pattern by assigning off-day and shift types in one cycle period. We establish that the developed schedule satisfy all the constraints.

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