The Level and Impact of Web Based E-Government Adoption: The Case of Jogjakarta’s Local Governments

Sarosa, Samiaji and Lestari, Jenjang Sri (2009) The Level and Impact of Web Based E-Government Adoption: The Case of Jogjakarta’s Local Governments. In: Handbook of Research on Strategies for Local E-Government Adoption and Implementation: Comparative Studies. InformatIon Science Reference, New York, pp. 794-811. ISBN 978-1-60566-283-1

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Abstract

This chapter examined the state of Jogjakarta’s local governments Web sites (i.e, Bantul, Sleman, Kulon Progo, City of Jogjakarta and The Special Province of Jogjakarta provincial government). There are few tools available to assess e-government Web sites. We used the framework developed by Stanton, UNPAN, Indonesian Government, and CIPSODA proposed by Heeks. Stanton’s frameworks emphasized the use of ICT by local government for better interaction with the citizen. This framework is inline with the UN framework that aimed at building a people-centred and inclusive information society. Stanton identified 4 e-government sub spaces (i.e. publish, interact, transact, and transform). Indonesian government rules were leaning toward Web-based e-government. We used those tools to evaluate and observe the impact of e-government and also observed the state of ICT infrastructure in Indonesia that might be hindering the adoption of Web-based e-government and suggested an alternative.

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