WIDODO, GIOVANI NATALIA (2019) ANALYSIS OF DISTRIBUTOR PERFORMANCE BASED ON MANUFACTURER AND DISTRIBUTOR PERSPECTIVE. S1 thesis, UAJY.
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Abstract
Distributor business model is one of the challenging business models in this modern era. A distributor runs as an intermediary subject in the supply chain. As an intermediary parties, distributor should give the best performance in order to fulfill the expectation from the principals as the supplier and the customer. In order to achieve the best performance, distributor must understand about Key Performance Indicators that should be completed for achieving the best result. CV. X is a distributor that offers logistic-delivery service. Currently, CV.X still not defined the Key Performance Indicator to measure its performance. This study and research are carried out in order to help CV.X for measuring the performance by defining Key Performance Indicator of performance Indicator based on the principal and distributor perspective, designing a measurement tools using Rubric, measuring the current performance, evaluating current performance using Traffic Light System Method and proposing improvement for the current performance using the performance indicator from the measurement tool. A performance measurement is very important for the distributor in order to increase the business growth. There are three results of this research. First, the rubric of the measurement tools. The second output is weight of each performance indicator criteria that calculated using pairwise comparison, individual and overall score of current performance indicator and evaluation and improvements result of each performance indicators.
| Item Type: | Thesis (S1) |
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| Uncontrolled Keywords: | Performance Indicator, Performance Measurement, Rubric, Pairwise Comparison, Weight of Performance Indicator, Traffic Light System, Performance Evaluation |
| Subjects: | Industrial Engineering > Logistics and Supply Chain Management |
| Divisions: | Fakultas Teknologi Industri > Teknik Industri Internasional |
| Depositing User: | Lia natanaelia utami |
| Date Deposited: | 28 Jan 2020 06:48 |
| Last Modified: | 28 Jan 2020 06:48 |
| URI: | http://e-journal.uajy.ac.id/id/eprint/21215 |
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