Items where Author is "FALCONEZA, SHAFNA KRILIANBI"

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Thesis

FALCONEZA, SHAFNA KRILIANBI (2019) PROSES COMPLAINT HANDLING OLEH GARUDA INDONESIA (Studi Kasus Terhadap Peristiwa Erupsi Gunung Agung di Karangasem, Bali Kurun Waktu November-Desember 2017). S1 thesis, UAJY.

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