Items where Author is "Kurniawan, Cristoporus Esandra Murta"

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Thesis

Kurniawan, Cristoporus Esandra Murta (2023) PENGARUH E-SERVICE QUALITY DAN COMPLAINT BEHAVIOR TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN PADA APLIKASI E-COMMERCE. S2 thesis, Universitas Atma Jaya Yogyakarta.

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