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Martha, Yulia (2016) EXAMINING THE EFFECT OF RETAIL SERVICE QUALITY DIMENSIONS ON CUSTOMER SATISFACTION AND LOYALTY (A Case Study of Toko Progo Yogyakarta). .. pp. 1-15.
Martha, Yulia (2016) EXAMINING THE EFFECT OF RETAIL SERVICE QUALITY DIMENSIONS ON CUSTOMER SATISFACTION AND LOYALTY (A Case Study of Toko Progo Yogyakarta). S1 thesis, UAJY.