Items where Author is "Prastyowati, Sylvia"

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Thesis

Prastyowati, Sylvia (2010) Pengaruh Kualitas Pelayanan Customer Service terhadap Citra Perusahaan (Studi Eksplanatif Kuantitatif terhadap Pelanggan Grapari Telkomsel Yogyakarta). S1 thesis, UAJY.

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