Items where Author is "Putri, Yemima Windra Pratama"

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Putri, Yemima Windra Pratama (2011) TINGKAT KEPUASAN PENANGANAN KELUHAN (Analisis Perbedaan Tingkat Kepuasan Penanganan Keluhan antara Metode Komunikasi Lisan dengan Tertulis pada Pelanggan Speedy di PT. Telkom Kandatel Yogyakarta). S1 thesis, UAJY.

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