Items where Author is " BORU SIHOMBING, JUNI TRIANA"

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BORU SIHOMBING, JUNI TRIANA (2014) PENINGKATAN KUALITAS PELAYANAN DENGAN INTEGRASI MODEL SERVQUAL, MODEL KANO DAN QFD DI MELIA LAUNDRY ON KILO’S. S1 thesis, UAJY.

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