HAK KONSUMEN ATAS GANTI RUGI PELAKU USAHA YANG WANPRESTASI DALAM KONTRAK ONLINE INDONESIA

SHELLYN, JENNITA TESA CHRIST (2016) HAK KONSUMEN ATAS GANTI RUGI PELAKU USAHA YANG WANPRESTASI DALAM KONTRAK ONLINE INDONESIA. S1 thesis, UAJY.

	Text (Halaman Judul) HK111350.pdf Download (28MB)
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	Text (Bab III) HK111353.pdf Download (1MB)

Abstract

Globalization and free trade agreement has made an ease of transaction on buying and selling things between trader and consumer. Offset of modern technology and information development causes the new transaction system calls e-commerce (electronic commerce). E-commerce is the newest practical business model through internet media and without physically representing the business agent (non-face). This model has a significant impact for consumers. On one side, consumer has many options for buying things on faster ways. But on the other side, this model of transaction causes a new problem that is make consumer being in a weak bargaining position because of ads that harm consumers. It means the trader violates consumer rights.The type of this study is a normative legal study and conducted to identify the consumer’s right to receive compensation from trader because of trader’s default on online contracts that happened between trader and consumer in Indonesia. This normative law research is conducted by describing the positive law, law opinion and law facts in literature, research result, interview and internet. The research result shows that there are four condition of trader’s default. That is violate Indonesian Law so the trader should take responsibilities of their default. This research is also shows the implementation of compensation for consumer because of trader’s default such as replacement of goods, replacement of money, and vouchers

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