How to Build Internal Capabilites for Indonesian Family SMEs’ Innovativeness (2018)

Kusuma, Gabriella Hanny How to Build Internal Capabilites for Indonesian Family SMEs’ Innovativeness (2018). [Research]

Text (Gabriella Hanny Kusuma) EM08.14.881.pdf Restricted to Repository staff only Download (1MB)

Abstract

Purpose – The research intended to explore the process of building internal capability (i.e. knowledge) on Indonesian family SMEs. The process focus on building sucessors’ capabilities. Design/methodology/approach –This study used qualitative approach with multiple case studies. In-depth interview conducted to 42 participants from 22 Indonesian family SMEs. Semi-structured interviews were conducted with the predecessor and the successor of the company. Triangulation technique and member checking use in this research to ensure validity. The data were analyzed using content analysis method, visual map strategy, and temporal bracketing. Findings – The findings indicate that Indonesian family SMEs have internal and external innovation resources. The internal resources are internal family and internal company, while external resources are institution (School/college, government, and business association), supply chain network, and internet. A well design and spontaneous of internal capabilities development also found in the process. Research Limitation / implication – This research conducted in service and manufacturing sectors. It needs to explore more on each sectors and details based on service or manufacturing. Originality/value – This paper shows the internal and external innovation capabilities resources and also the development process of internal capabilities for innovation in family SMEs.

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