ANALISIS KUANTITATIF RISIKO KONSULTAN DALAM HUBUNGAN KERJA DENGAN KLIEN

Manondaru, Arti (2000) ANALISIS KUANTITATIF RISIKO KONSULTAN DALAM HUBUNGAN KERJA DENGAN KLIEN. S2 thesis, UAJY.

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Abstract

Construction consultants often accept work based on good relations with the clients without evaluating them. This may affect their performance on construction sites. Consultants need to understand quantitative methods to avoid client-generated risk. The aims of this study are to examine the dominant risk factors generated by the clients, to identify their influential level on consultants, and to examine the actions of management level to handle the risks. The instrument was adopted from Kometa, et al (1995). Ninety-one respondents working in several firms of consultants in Daerah Istimewa Yogyakarta were sampled. Relative Important Index calculated from the sub-factors and Relative Important Index from the group were adopted to analyze the importance of the factors. The overall risk exposure index was adopted to examine the actions of management level to handle the risks. The concerned factors were client's project feasibility, client's duties, client's financial feasibility, clients past performance, client's project characteristics, client's organizational quality, clients past experience, quality of management clients and client characteristics. The results of this research indicate the opinion of consultant from the classification of A-level that client's organizational quality was the most influential risk factor. This factor is influenced by client's coordination of project interphase. The management of action suggested no danger be anticipated in the near future from this client, client quite satisfactory and monitor client slighty. The consultant from the classification of B-level perceived that client's project characteristics was the most influential risk to consultant's performance. Characteristic project client was influenced by project's complexity. The management of action suggested no danger be anticipated in the near future from this client, client quite satisfactory and monitor client slighty. The consultant from the classification of C-level perceived that client's project characteristics was the most influential risk to consultant's performance. Client's roject characteristics were influenced by the cost of project. The management of action suggested no danger be anticipated in the near future from this client, client quite satisfactory and monitor client slighty. Based on the results of this analysis, it could then be conclude that the number is in the range of 60 % < I _< 80%. It means management of action suggested that no danger be anticipated in the near future from this client, client quite satisfactory and monitor client slighty.

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