MODEL HUBUNGAN MOTIF, MODAL SOSIAL, DAN KEPRIBADIAN DENGAN PERILAKU KEWARGAAN ORGANISASIONAL

Ariani, D. Wahyu (2007) MODEL HUBUNGAN MOTIF, MODAL SOSIAL, DAN KEPRIBADIAN DENGAN PERILAKU KEWARGAAN ORGANISASIONAL. Phd thesis, UGM.

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Abstract

The goal of this research is to test the relationship model between motive, structural dimension, relational dimension, and cognitive dimension, as well as core self evaluation personality with organizational citizenship behaviour. The research integrates the use of atribution theory, social exchange theory, core self evaluation theory, and two raters of organizational citizenship behavior. Eventhough organizational citizenship behaviour is positively correlated with social capital, motive, and personality, the relationship of each factor is not the same strength. This is due to differences in job conditions, environment, task independency, and research setting. A survey was conducted by using questionnaires from previous research. The questionnaires were sent to 128 branches of the bank industry located in 16 major cities in Java. The sampel consisted of 636 tellers and 129 head tellers. Validity testsand reliability tests were used to test the questionnaires contents. The Structural Equation Modelling (SEM) was used to test the relationship among the variables. The result proved that organizational motive and core self evaluation personality have the strongest effect on individual organizational citizenship behaviour eventhough core self evaluation personality does not moderate the relationship between motive and social capital with organizational citizenship behaviour. The result also showed that self rating and supervisor rating differs significantly with respect to organizational citizenship behaviour. Both are valid and have an equal effect on organizational citizenship behaviour. A thorough discussion on the relationship among the variables as well as on self rating and supervisor rating are presented in this paper.

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