PERLINDUNGAN KONSUMEN TERHADAP TINDAKAN WANPRESTASI PELAKU USAHA DALAM TRANSAKSI E-COMMERCE

Gelu, Adriana Klemensia (2013) PERLINDUNGAN KONSUMEN TERHADAP TINDAKAN WANPRESTASI PELAKU USAHA DALAM TRANSAKSI E-COMMERCE. S1 thesis, UAJY.

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Abstract

This mature and modern technology and information development causes the new transaction system called e-commerce (electronic commerce). E-commerce is the newest practical business model through internet media and without physically representing the business agent (non-face)as well as without using the authentic signature (non-sign). This change is marked by the presence of “online shops” in internet sites which are easy and practical for most people. However, this model causes a new problem in transaction process that is the breaking faith which is usually found between trader and consumer. This condition is interesting to be conducted in a research entitled “Protection for Consumer on the Trader’s Breaking Faith Action in E-commerce Transaction.” This research is conducted to identify the kind of law protection given for the consumer in e-commerce transaction if the trader does such breaking faith action and the kind of responsibility action from the trader that has done a breaking faith on harmed consumer in e-commerce transaction. This research is a normative law research focusing on the positive law norm having a form as legislation about Protection for consumer on traders’ breaking faith action in e-commerce transaction. This normative law research is conducted by describing the positive law, law opinion and law facts in literature, research results, newspaper and internet. The research result shows that the legislation whichregulates specifically the protection for consumer especially on the traders’ breaking faith action has not been existed yet.

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