Items where Author is "Dharmmesta, Basu Swastha"

Up a level
Export as [feed] Atom [feed] RSS 1.0 [feed] RSS 2.0
Group by: Item Type | No Grouping
Number of items: 2.

Ellyawati, Jeanne and Purwanto, Bernardinus M. and Dharmmesta, Basu Swastha (2012) The Effect Of Perceived Justice On Customer Satisfaction In The Service Recovery Context: Testing Mediating Variables. Journal of Service Science, 5 (2). pp. 1-13. ISSN 1940-9893

Ellyawati, Jeanne and Purwanto, BM and Dharmmesta, Basu Swastha The Effect of Perceived Justice on Satisfaction in The Service Recovery Context: Testing Mediating Variable. Journal of Service Science.

This list was generated on Fri Mar 29 19:46:22 2024 WIB.