Items where Author is "Putri, Betha Octavia"

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Thesis

Putri, Betha Octavia (2023) Pengaruh Kualitas Layanan dan E-WOM Terhadap Kepuasan Pelanggan Zalora serta Dampaknya Terhadap WOM. S1 thesis, Universitas Atma Jaya Yogyakarta.

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