PERLINDUNGAN HUKUM TERHADAP KONSUMEN PEMBELI IPHONE BLACK MARKET DI MARKETPLACE FACEBOOK

Jati, Abisha Firmino (2024) PERLINDUNGAN HUKUM TERHADAP KONSUMEN PEMBELI IPHONE BLACK MARKET DI MARKETPLACE FACEBOOK. S1 thesis, UNIVERSITAS ATMA JAYA YOGYAKARTA.

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Abstract

The development of the times has had a big influence on the world economy, one of which can be seen from transactions through electronic buying and selling which require media to carry out trading activities such as Facebook. There are many problems that occur in product buying and selling transactions via Facebook, one of which is the illegal status of buying and selling iPhones and the discrepancy between the information conveyed to consumers and the original condition of the product, resulting in losses for consumers. In Indonesia itself, there are juridical provisions to provide protection for consumers, namely Law Number 8 of 1999 concerning Consumer Protection. In this thesis, there are cases of consumer rights violations in online trade transactions, so we will discuss legal remedies that consumers can take through litigation and non-litigation. What is Facebook's responsibility if there are problems between business actors and consumers.

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