PERTANGGUNGJAWABAN PT. KERETA API (PERSERO) DALAM MEMBERIKAN JAMINAN KESELAMTAN TERHADAP KONSUMEN PENGGUNA JASA ANGKUTAN KERETA API

Kurniawan, Aditya Fany (2007) PERTANGGUNGJAWABAN PT. KERETA API (PERSERO) DALAM MEMBERIKAN JAMINAN KESELAMTAN TERHADAP KONSUMEN PENGGUNA JASA ANGKUTAN KERETA API. S1 thesis, UAJY.

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Abstract

It has been stated by Art 4 (1) Consumer.Protection Act No.08/1999 that consumers have rights to claim on convenience, security and safety in consuming railway services accidences that were happened. It has been know that consumers of transportation often faced damage in many railway accidents. While seen from viewpoint of national regulation No.13/1992 about railway services (perkeretaapian), safety of railway's user did not stated clearly. In this context, this paper examines the liability of railway company (PT. Kereta Api Persero) on safety guarantee for the railway's user. This research conducted by legally empiric esearch method, located in Yogyakarta. Based on data analysis founded that railway company. has been trying to implement safety guarantee for their consumers by : implementing as follows: a) Taking their passengers joining life insurance b) Performing Sbt' c) Issuing management policy to prevent accidnces But, those efforts were not implemented correctly and properly in providing safety guarantee.

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