THE LIABILITY OF AIRLINE FIRM'S BY THE PASSANGER TO THE ARRIAGE IN GARUDA INDONESIAN AIRLINES

Sembiring, Arthur M. (2007) THE LIABILITY OF AIRLINE FIRM'S BY THE PASSANGER TO THE ARRIAGE IN GARUDA INDONESIAN AIRLINES. S1 thesis, UAJY.

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Abstract

The losing case, carriage damaged and extinct in baggage Garuda Indonesian plane that make passenger disadvantaged. Their disappointing is in the solution effort that is seemed unserious. From this case, the writer make this thesis titled "The Liability ofAirline Firm's By The Passanger to The Arriage In Garuda Indonesian Airlines ". The purpose of this thesis is to know how the procedure and proces compensation from Garuda Indonesian airlaines for the losing, extinct, and damaged baggage for the passangers. This research uses inductive research method; a type of particular thinking to find a general assumption. Garuda Indonesian uses principle of liability such as Absolute liability and Limitation of liability to the checked baggage, while for the hand carry baggage is effected Presumption of non liability and limitation of'liability. The case solution can be held in branch office and central office that consist of First need compesation, Baggage compesation (baggage claim), Baggage delivery, Deductible baggage (baggage claim for the personal responsible (burdened for PT Garuda Indonesian) for the domestic and international). The writer suggestion Garuda Indonesia to develope its quality in survicing passanger especially in carriage service and to find out the convention with passanger about the appropriate cost with the value of the missing baggage by watching the economic condition at that time.

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