Items where Author is "Ellyawati, Jeanne"

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Number of items: 4.

Article

Ellyawati, Jeanne (2014) PERCEIVED JUSTICE IN SERVICE RECOVERY: STUDY OF EXPERIMENTAL DESIGN ON INDONESIAN CUSTOMERS. PERCEIVED JUSTICE IN SERVICE RECOVERY: STUDY OF EXPERIMENTAL DESIGN ON INDONESIAN CUSTOMERS. pp. 1-12.

Ellyawati, Jeanne and Dharmmes, Basu Swastha and Purwanto, Bernardinus M. and Herk, Hester van (2013) Perceived Justice in Service Recovery: Study of Experimental Design on Indonesian Customers. International Journal of Business and Management Studies, 2 (2). pp. 511-522. ISSN 2158-1479

Ellyawati, Jeanne and Purwanto, Bernardinus M. and Dharmmes, Basu Swastha (2012) The Effect Of Perceived Justice On Customer Satisfaction In The Service Recovery Context: Testing Mediating Variables. Journal of Service Science, 5 (2). pp. 87-100.

Research

Maryatmo, Rogatianus and Ellyawati, Jeanne PENGEMBANGAN MODEL ADOPSI TEKNOLOGI DAN DIFUSI INOVASI: STUDI AKSEPTANSI TEKNOLOGI FERMENTASI PAKAN TERNAK PADA MASYARAKAT PETERNAK DI KABUPATEN GUNUNGKIDUL, PROPINSI DAERAH ISTIMEWA YOGYAKARTA. [Research]

This list was generated on Mon Oct 23 18:15:44 2017 WIT.