Items where Author is "Ellyawati, Jeanne "

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Number of items: 14.

Article

Lestari, Veronika Trivia and Ellyawati, Jeanne (2019) Effect of E-Service Quality on Repurchase Intention: Testing the Role of E-Satisfaction as Mediator Variable. International Journal of Innovative Technology and Exploring Engineering (IJITEE), 8 (7). pp. 158-162. ISSN 2278-3075

Maryatmo, Rogatianus and Ellyawati, Jeanne (2019) Moral Hazard on Public Health Insurance: Evidence from BPJS in Indonesia. International Journal of Innovative Technology and Exploring Engineering (IJITEE), 8 (7). pp. 479-482. ISSN 2278-3075

Ellyawati, Jeanne (2018) THE ROLE OF ONLINE PROMOTION AND ITS EFFECT ON DESTINATION LOYALTY. KINERJA Jurnal Bisnis dan Ekonomi, 22 (2). pp. 1-13. ISSN 0853-6627

Ellyawati, Jeanne (2017) Customers’ Response to Service Failure: An Empirical Study on Indonesian Customers. Asean Marketing Journal, IX (1). pp. 18-27. ISSN 2085-5044

Ellyawati, Jeanne (2015) TRUST, ANTECEDENT AND CONSEQUENCE IN ONLINE SHOPPING CONTEXT: TESTING THE ROLE OF E-WOM AS MODERATING EFFECT. International Journal of Management and Applied Science, 1 (5). pp. 41-45. ISSN 2394-7926

Windi, . and Ellyawati, Jeanne (2015) Trust, Antecedent and Consequence in OnlineShopping Context:Testing TheRole of E-WomAs Moderating Effect. International Journal of Management and Applied Science, 1 (5). ISSN 2394-7926

Ellyawati, Jeanne and Dharmmes, Basu Swastha and Purwanto, Bernardinus M. and Herk, Hester van (2013) Perceived Justice in Service Recovery: Study of Experimental Design on Indonesian Customers. International Journal of Business and Management Studies, 2 (2). pp. 511-522. ISSN 2158-1479

Ellyawati, Jeanne and Purwanto, Bernardinus M. and Dharmmesta, Basu Swastha (2012) The Effect Of Perceived Justice On Customer Satisfaction In The Service Recovery Context: Testing Mediating Variables. Journal of Service Science, 5 (2). pp. 1-13. ISSN 1940-9893

Ellyawati, Jeanne and Purwanto, Bernardinus M. and Dharmmes, Basu Swastha (2012) The Effect Of Perceived Justice On Customer Satisfaction In The Service Recovery Context: Testing Mediating Variables. Journal of Service Science, 5 (2). pp. 87-100.

N., Ronny Marthius and Ellyawati, Jeanne (2005) Analisis Pengendalian Kualitas Produk Trash Bin Pada PT Iprima Nusa Permata Dianmas Klaten. JURNAL BISNIS, 4 (2). pp. 107-124. ISSN 1693-2927

Ellyawati, Jeanne and Purwanto, BM and Dharmmesta, Basu Swastha The Effect of Perceived Justice on Satisfaction in The Service Recovery Context: Testing Mediating Variable. Journal of Service Science.

Conference or Workshop Item

Wardana, Nuli Sukma and Ellyawati, Jeanne (2018) BRAND COMMUNICATION AND ITS EFFECT ON BRAND EQUITY ON INSTAGRAM. In: International Conference on “Business Economics, Social Science & Humanities”, Osaka, Japan.

Thesis

Ellyawati, Jeanne (2013) PENGARUH PERSEPSI KEADILAN PADA KEPUASAN PEMULIHAN DAN NIAT KONSUMEN BERPERILAKU DALAM KONTEKS KEGAGALAN LAYANAN: Studi Eksperimen Terhadap Konsumen Pengadu dan Bukan-Pengadu. Phd thesis, UAJY.

Research

Maryatmo, Rogatianus and Ellyawati, Jeanne PENGEMBANGAN MODEL ADOPSI TEKNOLOGI DAN DIFUSI INOVASI: STUDI AKSEPTANSI TEKNOLOGI FERMENTASI PAKAN TERNAK PADA MASYARAKAT PETERNAK DI KABUPATEN GUNUNGKIDUL, PROPINSI DAERAH ISTIMEWA YOGYAKARTA. [Research]

This list was generated on Sun Nov 17 16:44:54 2019 WIB.